Refund policy
We have a 14-day return policy, which means you have 14 days after you receive your item to request a return.
To be eligible for a return, your item must be in the same condition as you received it, never worn or unused. You will also need the receipt or proof of purchase.
To initiate a return, you can contact us at info@manicomioitalia.com. If your return is accepted, you can send the package back to our address: Via di Voltaia in Corso 40, Montepulciano 53045 (SI). Items that are returned to us without having first requested a return will not be accepted.
You can always contact us for any questions about returns at info@manicomioitalia.com.
Damage & Problems: Inspect your order upon receipt and contact us immediately if the item is defective, damaged or you receive the wrong item, so that we can assess the problem and solve it well. Please note that some skin imperfections, such as scratches etc. are characteristic of vegetable tanned leather and craft products.
Exceptions/non-returnable items: Some types of items cannot be returned, such as custom products (such as special orders or custom items). Contact us if you have any questions or concerns about your specific item. Unfortunately we cannot accept returns on sale items or gift vouchers.
Exchanges: The fastest way to make sure you get what you want is to return the item you have and once you accept the return, make a separate purchase for the new item.
Refunds : We will notify you as soon as we have received and checked your return and let you know whether or not the refund has been approved. If approved, you will be automatically refunded to the original payment method. Please note that the bank or credit card issuer may take some time to process and record your refund as well.
Terms of service
OVERVIEW
This website is managed by I Maledetti Toscani SRL. Throughout the site, the terms “we”, “us” and “our” refer to I Maledetti Toscani SRL . I Maledetti Toscani SRL offers this website, including all the information, tools and services available from this site to the user, provided that the user accepts all the terms, conditions, policies and notices herein stated.
By visiting our site and/or purchasing something from us, you commit to our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms and conditions and policies referred to herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including without limitation, users who are browsers, suppliers, customers, traders and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use or access of the Website after any changes have been posted constitutes your acceptance of those changes.
SECTION 1 – TERMS OF THE ONLINE SHOP
By accepting these Terms of Service, you declare that you are at least the age of majority in your state or province of residence or have the age of majority in your state or province of residence and you have given us your consent to allow any of your dependent children to use this site.
You may not use our products for any illegal or unauthorized purpose or, in using the Service, violate any law in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worm or virus or code of a destructive nature.
Any violation or breach of any of the Terms will result in the immediate termination of the Services.
SECTION 2 – GENERAL CONSELLES
We reserve the right to refuse the service to anyone for any reason and at any time.
You acknowledge that your content (excluding credit card details) may be unencrypted and involve (a) transmissions over various networks; and (b) changes to conform to and adapt to the technical requirements of the networks or connection devices. Credit card information is always encrypted when transferring over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission.
The titles used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information purposes only and should not be considered or used as a sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on the material of this site is at your own risk.
This site may contain some historical information. Historical information is necessarily not up to date and is provided for reference only. We reserve the right to change the contents of this site at any time, but we are not obliged to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
Our product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any change, price variation, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICE
We have made every effort to display as accurately as possible the colors and images of our products appearing in the store. We cannot guarantee that any color displayed on your computer monitor will be accurate.
We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to suspend any product at any time. Any offer for any product or service made on this site is nothing where prohibited.
We do not warrant that the quality of any product, service, information or other material you purchase or obtain will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCESS INFORMATION
We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed from or under the same customer account, the same credit card and/or orders using the same billing and/or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting you via the email and/or billing address/phone number provided at the time of your order. We reserve the right to restrict or prohibit orders which, in our sole discretion, appear to be placed by dealers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
For more details, please see our return policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third party tools that we do not monitor or have any control over. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranty, representation or discontinuance of any kind and without any endorsement. We will have no liability arising from or relating to your use of any third party optional tools. Any use by you of the optional tools offered through the site is inter-amnete at your own risk and discretion and you should ensure that you are aware of and approve the terms under which the tools are provided by the relevant third party provider (S). We may also, in the future, offer new services and/or functionality through the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Some content, products and services available through our Service may include third-party materials. Third party links on this site may direct you to wede sites that are not affiliated with us. We are not responsible for the examination or evaluation of content or accuracy and do not warrant and will have no liability for third party materials or websites or for other third party materials, products or services. We are not responsible for any damages or damages related to the purchase or use of goods, services, resources, content or any transaction made in connection with third party websites. Please review third party policies and practices carefully and make sure you understand them before undertaking any transaction. Complaints, concerns or questions regarding third party products should be addressed to third parties.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER INVIATION
To we have no obligation to monitor, edit or remove content that we believe to be illegal, offensive, threatening, slanderous, defamatory, pornographic, obscene or otherwise objectionable or that violate the intellectual property of any party or these Terms of Service. You agree that your comments do not violate any third party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, nor contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make and their accuracy. We do not take any responsibility and assume no liability for any comments posted by you or third parties.
SECTION 10 – PERSONAL INFORMATION
The sending of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONIO
At the time there may be information on our site or in the Service that contains typographical errors, misstatements or omissions which may relate to product descriptions, prices, promotions, offers, products, shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to amend or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (even after you have sent the order) .
We assume no obligation to update, modify or clarify the information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or update date applied in the Service or on any related website shall be considered to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – USES PROIBITION
There are other prohibitions set forth in the Terms of service, it is forbidden to use the site or its content: ( a) for unlawful purposes; (b) to solicit others to commit or participate in unlawful acts; (c) violate international, federal, provincial or state regulations, rules, laws or local ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) Harass, abuse, insult, harm, defame, slander, denigrate, intimidate or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) for spam, phishing, pharm, pretexting, spider, crawl or scraping; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Service or any related website, other websites or the Internet. We reserve the right to discontinue your use of the Service or any related website for violation of any of the prohibited uses.
SECTION 13 – EXCLUSION OF GUARANTEES; LIMITATION OF RESPONSIBILITY
We do not warrant, represent or warrant that your use of our service will be uninterrupted, timely, safe or error-free. We do not guarantee that the results that may be obtained from using the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.
You expressly agree that the use or inability to use the service is at your sole risk. The service and all products and services provided to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranty or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, duration, title and non-infringement. In no event shall Manicomio Italia, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensees be held liable for any injury, loss, claim or any direct damage, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation, lost profits, lost earnings, lost savings, data loss, replacement costs or other similar damages, based on contract, tort (including negligence), liability or otherwise arising from the use of any of the Services or any product procured using the Service, or for any other claim related in any way to the use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind suffered as a result of using the Service or any content (or product) posted, transmitted or otherwise made available through the Service, Even if warned of their possibility. As some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions our liability will be limited to the maximum extent permitted by law.
SECTION 14 – COMPENSATION
You agree to indemnify, defend and hold harmless Manicomio Italia and our parent company, subsidiaries, affiliates, partners, officers, administrators, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, free from any claim or claim, including reasonable legal expenses, made by third parties due to or arising from the violation of these Terms of Service or the documents incorporated by reference, or from the violation of any law or the rights of a third party.
SECTION 15 – SEPARABILITY
If any provision of these Terms of Service is found to be illegal, void or unenforceable, this provision shall still apply to the fullest extent permitted by applicable law and the unenforceable part shall be deemed separate from these Terms of Service, such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 16 – RESOLUTION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement in all respects.
These Terms of Service are effective unless and until they are resolved by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.
If, in our sole discretion, you fail to comply with any term or provision of these Terms of Service, or we suspect that you have not complied with any such term or provision, we may also terminate this Agreement at any time without notice and you will remain responsible for all amounts due up to the date of termination included; and/or as a result may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, replacing any prior or contemporaneous agreements, communications and proposals, both oral and written, between you and us (including but not limited to, any previous versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the writing party.
SECTION 18 – APPLICABLE LAW
These Terms of Service and any separate agreements under which we provide the Services shall be governed by and construed in accordance with Italian law .
SECTION 19 – CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website for changes. Your continued use or access to our website or the Service after any changes to these Terms of Service have been posted constitutes your acceptance. Your continued use or access to our website or Service after the posting of any changes to these Terms of Service constitutes your acceptance of such changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to info@manicomioitalia.com